IHG Hotels & Resorts has announced that it has recognized HotelKey’s technology platform as its first officially approved cloud-based property management system (PMS) for its limited-service brands across the U.S. and Canada. This includes popular hotel brands such as Holiday Inn Express, avid hotels, Garner, Atwell Suites, Staybridge Suites, and Candlewood Suites.
According to HotelKey, their solution offers hotel owners and operators a comprehensive property management system that enables teams to focus on enhancing guest engagement, maximizing upsell opportunities, and streamlining the IHG One Rewards enrollment process.
“At IHG, we are dedicated to transforming the performance of our hotels through innovative, connected technology,” stated Jolie Fleming, chief product & technology officer at IHG Hotels & Resorts. “In the past year, we have improved our guest reservation system, launched an advanced revenue management platform, and now, we are advancing our core property management system with HotelKey’s cloud-based solution. This marks a significant step in our journey to provide a top-tier technology suite for IHG hotels.”
HotelKey cofounder and president, Aditya Thyagarajan, remarked, “We are thrilled to introduce our technology platform to IHG’s limited-service brands, enhancing guest experiences and improving operational efficiency across the board.”
The rollout of HotelKey will begin at 250 IHG properties by the end of this year, with an ambitious target of having 1,500 hotels operational by the end of 2025.
“Our close partnership with the IHG team ensures a smooth transition that supports long-term success,” noted Fareed Ahmad, cofounder and CEO of HotelKey.
The original article can be found on hotelbusiness.com.
