What factors contribute to making Atlantis, The Royal not just a destination, but a symbol of luxury?
Atlantis, The Royal is distinguished by several remarkable features. Firstly, its iconic architecture establishes an extraordinary backdrop for each guest’s experience. The accommodations are second to none, boasting an array of luxurious suites that elevate the concept of stylish living.
Furthermore, the dining options are unparalleled, featuring the largest collection of celebrity chef restaurants in a single location worldwide—an incredibly unique culinary offering.
In addition, guests can indulge in top-tier wellness services at Awaken Spa and the AEON Wellness Regenerative Centre, which focus on rejuvenation and relaxation.
The luxury retail experience is also exceptional, with exclusive brands like Graff, Louis Vuitton, Valentino, and the Opera Gallery—rare finds in resort settings, adding another layer of exclusivity to the Atlantis experience.
Finally, the resort’s entertainment is diverse and engaging. From mesmerizing fire-breathing fountains to captivating water displays and a variety of musical performances, our entertainment is designed to enchant and inspire.
All these components combine to form a destination unlike any other, challenging the boundaries of imagination. Moreover, nearly 100 pools can be found throughout the resort, including Sky Pool Villas, which allow guests to swim amongst the clouds.
No other location in the world offers such an extraordinary fusion of elements.
What unique selling points set Atlantis, The Royal apart as it appeals specifically to the ultra-luxury market?
In the realm of ultra-luxury, we integrate elements that have traditionally been absent from hospitality experiences. Our commitment to fashion and style enhances guest interactions in unique ways. For instance, our collaboration with Ounass and Dolce & Gabbana at Cloud 22, along with Louis Vuitton’s inaugural resort store in the Middle East, exemplifies this integration.
Additionally, in celebration of our one-year anniversary, we brought Louis Vuitton’s mascot, Vivienne, to Dubai for her debut outside Paris. Unique offerings, such as the 24-karat gold stone massage at Awaken Spa and Heston Blumenthal’s Michelin-starred cuisine, further enrich the guest experience.
Furthermore, we showcase an impressive lineup of celebrity chef restaurants, including Nobu Matsuhisa, José Andrés, Estiatorio Milos, Costas Spiliadis, and Gastón Acurio’s La Mar. These elements combine to create a truly singular proposition not found anywhere else.
What innovative design features or technological advancements distinguish the guest rooms and suites at Atlantis, The Royal?
Take, for example, The Royal Mansion, one of the world’s most expansive and exclusive suites. Spanning two floors and located on the 18th and 19th floors of the sky bridge, this four-bedroom penthouse covers an impressive 1,128 square meters, complemented by a 476-square-meter terrace that includes an infinity pool. Its breathtaking views of the Arabian Sea, Palm Island, and Dubai’s skyline create an unparalleled experience.
The Royal Mansion impresses with a private foyer featuring sky-high ceilings and 360-degree views of Dubai and the Gulf, adorned with over 100-year-old olive trees. Inside, it boasts an entertainment room, a library, a bar, a jewellery safe room, and 16 additional rooms accessible via a private elevator.
Beyond The Royal Mansion, we offer a selection of elegant rooms, suites, and signature penthouses, including Sky Pool Villas that rise to the 43rd floor and provide unrivaled views of the city, creating a sense of ethereal floating and ultimate privacy—a truly distinctive experience that solidifies Atlantis The Royal as an exceptional destination.
How does Atlantis, The Royal elevate its culinary offerings to appeal to luxury travelers?
Dubai has quickly blossomed into a thriving gastronomic hub, and visitors are eager to explore new culinary experiences. We cater to this by blending local concepts with globally recognized dining venues. Among our unique offerings are Malibu 90265 and House of Desserts, which showcase local flavors.
We also feature Michelin-starred and celebrity chef-led establishments, enhancing our culinary diversity. Currently, guests can enjoy over fifty dining options at Atlantis in Dubai, with seventeen located at Atlantis, The Royal, each providing exceptional service and a rich variety of experiences within one destination.
Our exclusive beverage program complements the diverse dining options. Most wines and spirits offered at Atlantis, The Royal are unique to the Middle East. Each restaurant boasts a curated wine list reflecting its theme, such as Dinner by Heston Blumenthal’s exceptional offerings, Estiatorio Milos’ focus on Greek wines, and Jaleo’s selection of Spanish wines.
This curated approach creates distinct dining experiences, allowing guests to indulge in a world of flavors without leaving the resort.
Luxury and service go hand in hand. Can you elaborate on the guest service philosophy that guarantees an unparalleled experience?
For us, exceptional service is paramount. Our mission is to provide an experience that transcends what guests have previously encountered. The true challenge lies in crafting something extraordinary for those who have seen it all. We aim to deliver a level of service so compelling that even the most discerning guests will want to return.
This philosophy revolves around intuitive, personalized service—paying attention to guests’ needs 24/7 and ensuring we meet their requests ahead of time. This foresight and dedication are critical to crafting unforgettable moments.
We are honored to have received a 5-star award from Forbes Travel Guide during our inaugural year and to be recognized among the world’s 50 best hotels in their first ranking—an accolade unique to the Middle East.
Ultimately, it is our commitment to exceptional service, in addition to the stunning property, that distinguishes us from others.
How does Atlantis, The Royal tailor experiences for guests seeking a bespoke stay?
We prioritize understanding each guest’s individual preferences and desires. Our approach is far from one-size-fits-all. Our attentive Butler team excels at discerning the purpose of each visit, which allows us to deliver a personalized experience.
We incorporate various “surprise and delight” elements, such as monogrammed sheets, pillowcases, and bathrobes for guests, along with customized pillow menus to enhance their rest. Learning what makes each guest unique allows us to add personal touches—like unexpected gestures during turndown service—that reflect their preferences.
For more personalized stays, prior arrangements can be made based on how the guest books, whether through a travel partner or directly with us. This preparation includes gathering information about their likes, dislikes, family makeup, and specific celebrations, enabling us to anticipate their needs even before their arrival.
Our Butler team proactively prepares for guest arrivals by reaching out in advance to gather pertinent details, guaranteeing that everything is perfectly arranged. Understanding the nature of their visit—be it a family vacation, business trip, anniversary, or a generational reunion—provides us the framework to create standout moments that make a stay memorable.
Looking to the future, what exciting initiatives are in the pipeline for Atlantis, The Royal to reinforce its status as a leader in luxury hospitality?
We consistently strive to offer new and distinctive experiences at the hotel. Remarkably, even within our first year, we have welcomed guests on their 10th or 15th visit, many of whom now consider us their home in Dubai—an impressive testament to the loyalty we’ve cultivated in such a short span.
To keep our offerings fresh and engaging, we regularly introduce new elements. For example, we’re eagerly anticipating the arrival of Carbone, a New York-style Italian restaurant, set to debut in Q1 next year. Additionally, at Atlantis The Palm, we are adding two new restaurants with the acclaimed Björn Frantzén, aiming to make it Dubai’s first three-star Michelin dining experience with FZN.
Beyond culinary enhancements, we continuously collaborate with fashion and lifestyle brands to introduce new experiences. Every time a guest returns, they can expect to discover not only new menus and services but also exciting new partnerships within the realms of fashion and lifestyle, ensuring that there is always something novel to enjoy.
For reservations, visit Atlantis The Royal’s official site.